In our continuous effort to enhance your experience, we are building a brand-new reception entrance with elevator that takes you directly to the ‘Tree-Top” designed specifically to welcome you with warmth and elegance. But that is just the beginning. This is one exciting addition reflecting our commitment to present New Zealand at its best in Day Spas.
On-line store:
We are thrilled to announce that The Lost Spring is going live with its brand-new online store!
In just a few days, you will be able to shop your favourite Pure Fiji products from the comfort of your home.
This exciting launch marks a new chapter in our journey to bring the finest natural skincare products directly to you.
I am very proud of our team, and it is so appropriate that this award should come at the same time as we launch our direct on-line store, but also as our Tree-Top Fiji-Pacific village takes shape.
Tree-Top Pacific Village:
This very wonderful addition to The Lost Spring is due to be completed in March 2025. By that time, we will have 25 therapists and in fact they will be with us by Christmas this year.
When completed, the Spa will have 28 stations as well as the Clamshell pool and adjacent luxury lounge. This is all done to such excellence in quality to enhance our guest experience.
We hope to be operating seven days from January 2025 with our team of 30 in the ‘Tree-Top’, plus 40 in the restaurant, pools, and grounds.
My thoughts and aspirations are not only about The Lost Spring, but with all our young adults and our service providers who deserve reliability in employment. We have the ability as a town to offer throughout the entire year, busy, thriving hospitality to an all-year-round visitor flow.
We are look forward to the grand opening of our Pacifica Day Spa Tree-Top Village. We will share and celebrate this accomplishment and milestone of The Lost Spring with our whole town and region.
For more information and to book an appointment, please visit www.thelostspring.co.nz or contact 07 866 0456.
Maria Balan is Chief Executive Officer, The Lost Spring
International Award for The Lost Spring
“Pure Fiji Clinic of the Year”
From The Beauty Assembly (Pure Fiji):
“A huge congratulations to your team taking the title and award of being our Pure Fiji Clinic of the Year”
The Lost Spring exemplifies Pure Fiji’s ethos by offering an authentic Fijian experience from the moment you step into their beautiful day spa. They consistently provide exceptional customer service and deliver outstanding treatments, offering a blissful experience to enhance your wellbeing. The Lost Springs is committed to empowering their team through ongoing professional development, which translates into an enhanced client experience.
This Spa recently invested in its team members participating in a two-day intensive training course on hospitality and the special nature of day spas. TLS has always been open to investing in their team as they know this keeps their team passionate & ensures high quality, generous service.
The Lost Spring has experienced substantial growth in collaboration with Pure Fiji over the past few years, a testament to their unwavering dedication and commitment to delivering excellence.
The Lost Spring, renowned for its luxurious Spa & Geothermal experiences, holds the distinguished status of a Diamond customer with The Beauty Assembly. This exclusive designation is a testament to their unwavering commitment to quality and excellence, ensuring that their clients receive only the finest in tropical spa products. By leveraging Pure Fiji’s premium offerings, The Lost Spring continues to enhance its reputation as a leader in the beauty industry”
Sincerely,
Amy Ama
Territory Manager
The Beauty Assembly
The therapists at The Lost Spring are very proud of their Clinic of the Year 2024 award from Pure Fiji.

